Emplifi is still unable to access Meta’s API for connected Facebook and Instagram profiles. As a result, publishing, comments, direct messages, and data syncing for Facebook and Instagram remain unavailable across Publisher, Care, Community, Insights, and Unified Analytics.

Scheduled Facebook and Instagram posts may fail to publish while access remains unavailable. Until access is restored, please publish content and manage comments and direct messages directly in Facebook and Instagram. Review your scheduled posts in Emplifi and, if you publish any scheduled content natively, delete it or remove it from the schedule in Emplifi to avoid duplicate publishing if access is restored.

We continue to escalate this issue, but we do not yet have a confirmed time for resolution. We will provide another update within one hour. Updates are also available on our status page. Thank you for your patience, and we apologize for the disruption.

We are aware of two recently disclosed security issues and have assessed their impact on our products, services and infrastructure:

• Node.js October 2026 security releases: fixes for multiple vulnerabilities, including several rated High

• eMudhra intermediate certificate compromise: compromised CA keys that could allow forged certificates

Status: Remediation is substantially complete. We have applied fixes to the majority of affected systems, and the remaining systems are being addressed in order of priority. We have found no evidence of exploitation or customer impact.
We will share further updates as work progresses and will contact affected customers directly if action is required.