Update: Service Restored re Facebook and Instagram features unavailable
Meta restored Emplifi’s access to Facebook and Instagram at 4:50 AM CET on Thursday, November 12 (7:50 PM PST on Wednesday, November 11). Publishing, Community and Care, and Insights are available again, and we’re bringing the remaining services back as data catches up.
Comments, messages, and metrics from the affected period are being processed and will continue to appear over time. Some data from this period may not be available. Please check posts scheduled between November 8 and 11 and reschedule any that didn’t publish. If you published a post directly, make sure it isn’t also scheduled in Emplifi.
We have found no evidence of a data or security breach. We’re very sorry for the disruption and appreciate your patience. We’ll confirm on our status page once everything is fully up to date.

We are aware of two recently disclosed security issues and have assessed their impact on our products, services and infrastructure:

• Node.js October 2026 security releases: fixes for multiple vulnerabilities, including several rated High

• eMudhra intermediate certificate compromise: compromised CA keys that could allow forged certificates

Status: Remediation is substantially complete. We have applied fixes to the majority of affected systems, and the remaining systems are being addressed in order of priority. We have found no evidence of exploitation or customer impact.
We will share further updates as work progresses and will contact affected customers directly if action is required.