Complete
Maintenance has completed
In progress
Maintenance has started
Scheduled
Emplifi Bot - Quality of life improvements & minor visual bug fixes
We will be releasing a new version of Emplifi Bot. This version includes:
New flows and routing rules created within an intent share naming conventions (Quality of Life Improvement)
When creating a flow or routing rule within an existing intent, the newly created item will now have the same name as the intent rather than be referred to as “new conversation flow” or “new routing rule”.
Authoring Canvas not rendering when clicking/modifying a node connector pathway (Bug Fix)
It had been reported that in cases where clients were clicking the connectors between nodes or branch pathways on the authoring canvas, the authoring canvas would stop rendering and not display the user’s Bot. This bug fix resolves the observed issue.
Outbound SMS control hidden in Agent chat experience (Bug Fix)
It had been reported that when outbound SMS messaging is configured on an Agent Group and an agent tried to interact with the related icon, the UI for outbound SMS information had been hidden behind the ongoing Agent conversation panel. This fix resolves the issue and makes outbound SMS usable again from this view.
Inline Web Messenger name editing (Quality of Life Improvement)
When renaming a Web Messenger, instead of opening a separate modal to edit the name of the Messenger, it can now be edited directly within the displayed list of Messengers by hovering over the Messenger you wish to rename.
There will be no planned downtime as part of this maintenance.