Complete
Maintenance has completed
In progress
Maintenance has started
Scheduled
Emplifi Bot - Authoring Canvas, Accessibility and Simple Intent Engine updates
We will be releasing a new version of Emplifi Bot. This version includes:
Intent response generator - deletion issue when using/saving utterances (Bug Fix)
It had been reported that when using the Intent Response Generator in conjunction with the AI Utterance Generator, that there were occasional instances where the two tools would not save work effectively and overwrite the output of each tool. This fix addresses that issue, allowing the two tools to be used in concert again.
Graphics contrast issue for attachment upload button (Quality of Life Improvement)
To further improve accessibility standards of the Web Messenger, the graphics contrast for the attachment upload button has been updated to better align to existing WCAG standards.
Updated flow/node connectors within the Authoring Canvas (Quality of Life Improvement)
To further improve the user experience when using the Authoring Canvas, the connector lines between nodes have been updated to match the colour code of their destination nodes. This is to allow an easier identification of the purpose of flow/node connectors within a Bot flow and provide further visual context for users in terms of what actions have been configured in a flow.
Add character counter to response nodes interface (Quality of Life Improvement)
Quick reply, text and carousel response types have now been updated to provide users with a real-time character counter for each displayed text field (button titles, descriptive text etc). This is to provide a quick reference point for users who want to use these response types on messaging channels that have character limits for these fields (e.g. Facebook Messenger, Instagram DMs etc), further improving the ease of use of the authoring experience.
Simple Intent Engine Beta - Adding support for custom datatypes (Quality of Life Improvement)
The capabilities of the Simple Intent Engine have been further expanded to allow support for custom datatypes within the Intents configuration interface, allowing users to further enhance the accuracy and precision of the intent matching within their Bot.
There will be no planned downtime as part of this maintenance.