Planned system maintenance window for Emplifi VoC.

Maintenance Window:

Duration: 4 hours

Type: Database and system maintenance

During this time, the database will be temporarily unavailable for up to four hours. You may experience intermittent issues or limited access to certain features of the platform while the maintenance is in progress.

This maintenance is critical to ensure continued system stability, performance improvements, and long-term reliability. We are conducting this work now to proactively maintain the health and security of the platform.

Please note:

No data will be lost as a result of this maintenance.

Downstream reporting data will become fully available shortly after the maintenance window concludes.

Normal operations will resume immediately once the work is completed.

We appreciate your understanding and patience as we perform these necessary updates. Please feel free to contact our support team with any questions.